At the get started of 2022, mophie introduced a compact transportable charger for Apple Watch, AirPods, and Iphone with official MagSafe. But this summer season, a charging problem has surfaced which is produced the system unusable for some. Now a firmware resolve is about to roll out, here’s how to get it as before long as it is offered.
Update 7/31: We’ve listened to from mophie that the firmware update is almost prepared. Here’s how to get it if you have an influenced 3-in-1 travel charger:
mophie has fixed the intermittent charging difficulty with the 3-in-1 vacation charger with MagSafe. To get charging yet again, mophie will ship affected prospects a firmware update package within the future 2 months that permits them to effortlessly update the merchandise inside 2 minutes. To receive this package, consumers really should get hold of ZAGG consumer care by emailing [email protected]. The kit is cost-free of charge and will ship as quickly as it is obtainable. Only a single kit is necessary regardless of how several 3-in-1 journey chargers you individual.”
Inconsistent charging is the challenge that is started off in the latest weeks for mophie buyers with this travel charger.
Other than remaining offered immediate by mophie, the merchandise is an Apple Shop special. The product or service site is stay on each mophie and Apple’s internet websites, but it is at this time unavailable from mophie while accessible from Apple (at the time of producing).
At the end of June, a write-up on Apple’s Neighborhood forum (via MacRumors) was the very first location customers brought up the charging difficulties with many noting it experienced been doing the job good until finally then. In the past few weeks, 81 people of the merchandise chimed in declaring they are observing the similar difficulties.
This thirty day period, mophie shared an formal assertion acknowledging the situation and sharing that a firmware resolve is coming “as soon as attainable.” You can also e mail “[email protected] with “3 in 1” in the subject matter line moreover your serial amount in the message to get additional facts.
We have arrived at out to mophie about situation. There is not a scheduled date the firmware correct will be readily available as of but, but we’ll share as soon as we study when it’s coming. Here’s the total statement:
We are aware of an concern with our mophie 3-in-1 vacation charger with MagSafe which can result in intermittent charging with your system.
Immediately after investigating even further, we have discovered the situation and will release a firmware update as soon as doable. For a lot more information, remember to send us an electronic mail at [email protected] with “3 in 1” in the topic line, and give us with your serial quantity in the system of the message.
Thank you for your persistence and we are sorry for the inconvenience.
It is a bummer to see an situation like this with a high quality merchandise like the 3-in-1 vacation charger. For the previous year and a fifty percent I have been working with it myself and I really like it. As it takes place, I have not observed the intermittent charging difficulty.
But on the brightside, with this staying mophie, I have no doubt that they’ll take care of everybody enduring hassle.
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