A message to SkyMiles associates from CEO Ed Bastian: Innovating for travel’s upcoming

This 12 months will be complete of alternatives to reconnect and get back again to what we all appreciate most. 2022 is shaping up to be a pivotal year for our globe, and that contains Delta and you.

If you have flown with us not too long ago and have knowledgeable disruptions to your journey ideas, I want to thank you for your rely on, persistence and loyalty. Our procedure proceeds to stabilize pursuing a variety of unparalleled difficulties, which include just one of the most tricky holiday getaway environments we have ever confronted as a outcome of the omicron variant and a collection of wintertime temperature occasions.

Regardless of these disruptions, we keep on being optimistic about what’s forward. We’re functioning to rework vacation with extra individualized, effortless and pleasing experiences so you can appear forward to your flight just as substantially as your desired destination.

From flying new, state-of-the-art plane and opening the airports of the foreseeable future to ushering in a new period of onboard leisure and arms-free of charge capabilities, Delta is doing the job on delivering an elevated working experience that’s far better for you, your journey and our environment.

Prioritizing a Far better, Much healthier You

We know the past two a long time have been demanding for you. Which is why we’re targeted on supplying you extra selections to build a personalized encounter with thoughtful and conscious moments every single phase of the way. That includes specifically curated seatback leisure, like restful slumber content from our partners at Spotify and Peloton, a lot more top quality meal alternatives on board and in Delta Sky Clubs and new wellness-centered components for buyers seated in Delta 1 and Delta High quality Select.

Delivering a Superior Journey from Control to Gate

As you fly with us in 2022, you will begin to see brand name-new airport terminals in New York, Los Angeles and Seattle together with up coming-technology aircraft and a customized, touchless practical experience that offers you advantage and control, from hands-totally free checkpoints in Detroit and Atlanta to electronic menus. You’ll locate new quality products and solutions on board, new and expanded Delta Sky Golf equipment, and rapidly-streaming onboard Wi-Fi that will make in-flight leisure and connectivity experience more like what you delight in at household. This connectivity will be out there for order on just about all Delta mainline aircraft by the close of this yr.

Building a Greater Planet

As we battled a world pandemic more than the earlier two years, Delta’s values remained unwavering. Addressing inequity and local climate modify and supporting communities is core to who we are and will continue to be a principal emphasis this 12 months. As element of our ongoing commitment to transparency, we’re earning progress experiences available so you may possibly superior have an understanding of the steps we’re using across Delta to advance racial fairness and variety in just our company.

This calendar year will be instrumental in our battle towards climate change. We’re thrilled to have Pam Fletcher be part of our leadership crew this thirty day period as Main Sustainability Officer to develop our major placement on the route to net zero aviation. You will see sustainable commitments occur to everyday living in new approaches afterwards this yr, no matter whether you’re enjoyable on board or paying out time in our airports. New Delta One particular amenity kits will start on board this thirty day period produced by An individual Somewhere artisans, produced in particular for Delta, with you in thoughts. The kits are one of various new onboard goods that will reduce waste by roughly 4.9 million lbs . per calendar year although also supporting minority- and women of all ages-run corporations and constructing communities. Our intention is to design a journey that shields our planet for long term generations to come. 

Celebrating Resilience

This weekend marks the beginning of the 2022 Winter season Video games and we’re proud to be the formal lover of Workforce United states of america. Delta and Workforce United states share the values of resilience, excellence, a enthusiasm for connecting people today and cultures, as well as a travel to be the very best.

All of this is pushed by Delta’s world-class employees – a world-wide staff of 75,000 sturdy dedicated to serving you. Lately awarded the top rated U.S. airline by The Wall Avenue Journal, named among the Fortune Magazine’s World’s Most Admired Firms and offered with the Platinum Award for Operational Excellence by Cirium, the Delta group is here to acquire you in which you want to go in 2022.

We respect the belief you spot in us for your journey. We’re hunting forward to serving you and your beloved kinds in the months in advance.

Sincerely,
Ed Bastian